Privacy Policy

The Om Saravanabhava Seva Trust (“we”, “us” or “our”) is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at info@omsharavanabhavamatham.org.uk.


When you visit our website https://www.omsharavanabhavamatham.org.uk, and use our services, you trust us with your personal information. We take your privacy extremely seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We promise to respect any of your personal information which is under our control and to keep it safe. We aim to be clear when we collect your information and what we will do with it. 


This policy was last updated on 25th July 2020.

Who we are?

 

In this privacy policy, “OSST”, “Om Saravanabhava Seva Trust”, “we”, “us” or “our” means:

  • Om Saravanabhava Seva Trust (a registered charity in England and Wales (1142610), a company limited by guarantee (07629043)

 

This privacy policy applies to all information collected through our website (https://www.omsharavanabhavamatham.org.uk).

 

Table of Contents


1.    What type of information do we collect?
2.    How do we collect information?
3.    Why do we collect such personal information?
4.    How do we store, use, share and disclose your site visitors’ personal information?
5.    How do we use cookies and other tracking tools?
6.    How can you withdraw their consent?
7.    Privacy policy updates
8.    Questions and contact information

1)    What type of information do we collect?


We collect, store, and use the following kinds of personal information.


This includes:

  • Your Name

  • Your Contact Details (including postal address, telephone number, email address, phone number)

  • Your Date of Birth

  • The Nakshatras and Names in which you would like to do the Archana, Pooja or Abishekam.

  • Name and Contact Details of Parent/Guardian (for Youth Member form only)

  • Recurring Payment Details (collected via standing order notification form - temple member) e.g. amount (in words), amount (in figures), date of first payment, payment due date or day, frequency of payment, reference (if applicable), signature

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction and methods used to browse away from the page.

 

We process card payments via Stripe, whose privacy policy is linked here https://stripe.com/gb/privacy
We also process donations online via PayPal (if you choose to make your donation via your PayPal account), whose privacy policy is linked here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

We use Donorbox to integrate our secure donation gateway onto our website, which can be found on our 'Donate' page. For more information on how Donorbox's privacy practices and how they handle your data, please visit the following link, https://donorbox.org/privacy. Donorbox does not handle any data used to process donations in our booking service. This is handled by PayPal or Stripe (depending on method of payment), whose respective privacy policies are linked above.

The application forms to become a Seva Member, Youth Member or Life Member are powered by Google Forms. All data provided in those forms are securely stored on our Google Drive. For more information on Google's privacy policies, which covers Google Forms and Google Drive, please visit the following link, https://policies.google.com/privacy The online registration form to manage your Temple Membership is powered via the Wix platform. More information about how Wix keeps your data secure can be found in 'Section 4 - How do we store, use, share and disclose your site visitors' personal information.' 


We do not store the details of the method of payment (bank, credit card, debit card etc.), unless you choose to add it to your wallet (for faster checkout - only applies to site members). Our payment processing partners, PayPal or Stripe (depending on the method of donation you choose),  do store details of the method of payment. Their respective privacy details are linked above. 

2)    How do we collect information?


We collect this information solely via information that you provide to us directly:

  1. You may give us your information to make an Abishekam, Archana or Pooja booking, donate (via PayPal or Stripe - depending on method of payment), register as a Youth Member, Seva Member or Life Member, or otherwise contact us.

  2. When you use our website, we collect your personal information using “cookies” and other tracking methods. This will be further explained in Section 5 - How do you use cookies and other tracking tools?

Your personal information will be used for the specific reasons stated above only.

3)    Why do we collect such personal information?


We collect such non-personal and personal information for the following purposes:

  1. To provide and operate the services

  2. To create aggregrated statistical data and other aggregrated and/or inferred non-personal information, which we our our partners may use to provide and improve our respective services.

  3. To comply with any applicable laws and regulations

4)    How do we store, use, share and disclose your site visitors’ personal information?


Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell and provide our services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by us adhere to the standards set by PCI-DSS and managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

5)    How do we use cookies and other tracking tools?


Wix uses cookies for many important reasons, such as:

  • To provide site visitors with a great website experience

  • To monitor and analyse the performance, operation, and effectiveness of Wix’s platform. 

  • To ensure our platform is safe and secure to use

 

Type:
First-party cookies: Cookies that Wix places on your site. 
Third-party cookies: Cookies that are placed and used by third parties. 

 

Duration:
Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site.

 

Category:
Strictly necessary cookies: These are the cookies that let your visitors browse through your site. They are also necessary for security reasons. 
Functional cookies: These cookies "remember" registered visitors/customers to improve their user experience.

 

You should know how to see what cookies are used and how to manage them properly. To find out more about cookies, please visit www.allaboutcookies.org. You should also learn how they can stop their browser from accepting cookies by changing their browser's settings. However, please note that deleting or disabling cookies and other tracking technologies may prevent them from accessing some parts of our site.  

Wix Cookies Tables (shown here) (for mobile users, please visit the bottom of the page to view the tables)

For more information about Google Analytics, please visit their privacy policy at https://support.google.com/analytics/answer/6004245

 

The following links explain how to access cookie settings in various browsers:
•    Cookie settings in Firefox
•    Cookie settings in Internet Explorer
•    Cookie settings in Google Chrome
•    Cookie settings in Safari (OS X)
•    Cookie settings in Safari (iOS)

•    Cookie settings in Android

 

To opt-out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.


6)    How can you withdraw your consent?


If you do not want us to process your data anymore, please contact us at info@omsharavanabhavamatham.org.uk.

7)    Privacy Policy Updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

8)    Questions and Contact Information


If you have any further questions, please contact us at info@omsharavanabhavamatham.org.uk.

 
 
 
 
 
 
 
 
 

Navagraha Sri Kathirgaama Yogi Yogishwara Yoga Dhandayuthapaani Swami Temple

Sharavana Baba Community Centre

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in light of the covid-19 government regulations,

the community centre is only open for individual prayer.

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Om Saravanabhava Seva Trust is a registered charity in England and Wales (1142610).

A company limited by guarantee. Registered company in England and Wales (07629043)

Registered Address: 269A Preston Road, Harrow, Middlesex, HA3 0PS

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